Processing & Quality Control (1-3 business days): Once your order is placed, our team meticulously inspects your items to ensure they meet our high-quality boutique standards before being carefully packaged and handed over to the courier.

Shipping & Delivery (6-11 business days): Your package is shipped via our premium express line and delivered straight to your doorstep by NZ Post.

Yes, we offer free premium shipping on all orders, including insurance for loss or damage.

After shipping, you will receive an email with a tracking number to follow your order.

Yes, we offer international shipping to selected countries. Delivery times may vary depending on your location and local customs processing.

Yes, we offer a 30-day return policy for unused items in original condition.

We offer a 30-day return policy. Items must be unused, in their original condition, and returned in the original packaging.

To request a return, please contact our customer support team and we will assist you.

Please contact us within 48 hours of delivery, and we will help resolve the issue quickly.

Please contact us within 48 hours of delivery, and we will help resolve the issue quickly.

Yes, all payments are processed securely and encrypted.

Please check your spam folder. If you still didn’t receive it, contact us.

No hidden fees on our side, but customs fees may apply depending on your country.